After being consistent paying customers of ORHP for 7+ years (at $900 per year) we were dropped for renewal with NO ADVANCE NOTICE. After not receiving any communication from ORHP when we were close to our expiry date, I phoned the company to make our payment for the year.
The rep advised that we were dropped but did not know why. We were transferred to a manager to inquire. We left a message with Jose to have a supervisor call us back. No one ever called.
We've switched to American Home Shield. They were 1/2 the price, no repair limits (such as $1500 for ORHP) and definitely returned our calls.
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